FAQ
Block not showing?
Section titled “Block not showing?”Run through the 4-step diagnosis (app embed → placement → display rules → theme anchor). Full walkthrough: Troubleshooting.
How does multi-language fallback work?
Section titled “How does multi-language fallback work?”“If a language has no value, it falls back to the default language.” The storefront reads window.Shopify.locale (e.g. en-US → en) and picks up the value from the Languages tab; missing values fall back to the column marked “Default”.
Will I lose my custom edits when I switch color schemes?
Section titled “Will I lose my custom edits when I switch color schemes?”No. “Switching applies the chosen scheme’s colors and shapes to your block. Text content, layout, and items stay as-is.” Fields you explicitly customized are snapshot-locked.
What’s the difference between Pro and Free?
Section titled “What’s the difference between Pro and Free?”The main Pro-only features: UTM traffic source, Hide theme elements, Advanced CSS, plus the advanced filters under Products / Variants / Customers, Country, and Schedule. Full comparison: Plans and pricing.
How do I uninstall?
Section titled “How do I uninstall?”Shopify Admin → Settings → Apps and sales channels → TT Badges & Product Labels → ⋯ → Uninstall. Cleanup details (webhook, data deletion, theme app embed): Install and enable.
How do I place a Custom Position block?
Section titled “How do I place a Custom Position block?”In the editor’s Display tab choose “Custom Position”, click “Add to theme”, drag the manual block into your target section, then paste the block ID. Full steps: Custom placement.
Is there a block count limit?
Section titled “Is there a block count limit?”No limit on how many blocks you can create. Each block is capped at 96 KiB of config; saving above that fails. Shopify also limits each store to one checkout block (not exposed in the current product). For the full limits table: Reference — Data retention / limits.
My block colors don’t quite match my theme
Section titled “My block colors don’t quite match my theme”In the creation wizard Step 3 “Style”, pick a bundle from the “From your theme” group. If you don’t see that group, your theme isn’t in the supported list (vintage / fully custom themes etc.).